Answered By: Access Services
Last Updated: Apr 20, 2020     Views: 257

Each individual request’s turnaround time depends on the specifics of the article or item. Articles can usually be expected to arrive fairly quickly -sometimes as soon as within 24 hours- but sometimes longer, depending on the availability of the article at lending institutions.

A book or other physical item request usually arrives within 3-5 days if it is being shipped from a University System of Georgia institution, but may take longer if it is being shipped from out of state or internationally. Also, if a book or other physical item is rare, brand new, or otherwise difficult to obtain, it may take a very long time to arrive,  especially if it has to be shipped internationally.

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