Answered By: Access Services
Last Updated: Jun 12, 2015     Views: 191

Each individual request’s turnaround time depends on the specifics of the article or media item. Articles can usually be expected to arrive within 1 week -- sometimes as soon as within 24 hours, but sometimes as long as two weeks or more, depending on the availability of the item at lending institutions. A book or media request may take 3-5 days if it is being shipped within the state of GA, but may take longer if it is being shipped out of state or internationally. Also, if a book is rare, brand new, or otherwise difficult to obtain, it may take up to a month or more to arrive (especially if it has to be shipped from out of the country). If you would like to gauge an item’s availability, you can visit and perform a search for your specific book, video, or journal. Here you can see how many libraries own the item. Also please make sure that you have entered the correct citation information (and, if possible, the book’s ISBN) to ensure that the correct item is requested and no errors are made in the requesting process. This will significantly help speed up the process of requesting materials.

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